OpenCage GmbH - Drop in incoming traffic, timeouts – Incident details

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Drop in incoming traffic, timeouts

Resolved
Degraded performance
Started about 1 year ago

Affected

API

Operational from 9:00 AM to 9:00 AM

Geocoding API - reverse

Operational from 9:00 AM to 9:00 AM

Geosearch

Operational from 9:00 AM to 9:00 AM

Geocoding API - forward

Operational from 9:00 AM to 9:00 AM

Updates
  • Update
    UTC
    Update
    This incident has been resolved.
  • Resolved
    UTC
    Resolved

    We saw a drop in incoming traffic of 70% for a 30min period between 8:15 to 8:45 UTC. Our hosting provider had a router outage. Traffic was rerouted to another data center but the automatic DNS switch-over didn't kick in to reroute all traffic.